We are sorry to say that we do not accept returns or exchanges. However, we understand that there might be special circumstances, and we are willing to consider exceptions. Please don’t hesitate to reach out to us at [email protected] so we can assist you further. If you receive from TFAlpha Crypto Shop item(s) that fall into the following criteria:

• Wrong style, size from what was ordered,
• Damaged item(s) due to poor packaging/during shipping,

Please submit your evidence along with your claim to our Telegram channel https://t.co/BPFkNHJEPO or via email [email protected] to get quick support. Make sure your evidence includes photos demonstrating clearly the errors mentioned above together with the shipping label. After receiving your evidence, if it is approved, we will discuss whether you prefer a replacement or refund and follow accordingly:

• For item replacement: We will send you the correct item without charging you any fee.
• For refund: We will issue a refund to your original payment method.
• We won’t issue a refund based on complaints about product quality not meeting expectations, as individual expectations may vary. We encourage you to read the product description carefully before placing an order.
• To be eligible for returns or refunds, you must contact us within 30 days after receiving your item(s). Additional information may be required during the process, so make sure to provide all necessary evidence promptly.